AnswerNet Changes Its Name Amid New 2009 Initiatives
World’s largest telemessaging firm, formerly known as AnswerNet Network, leverages its identity in the marketplace
Willow Grove, PA - - AnswerNet, the world’s largest telemessaging firm and a full service provider of inbound, outbound and e-bound contact centre services, announced today the company has changed its name.
The change enables AnswerNet to leverage its brand name in the teleservices industry while aligning its corporate structure with the company’s identity in the marketplace.
“While we were known as the AnswerNet Network, many in the industry identify us as AnswerNet,” says President and CEO Gary Pudles. “At the same time, people who were not familiar with our company structure sometimes thought we were a network of small, independently owned call centres and not the wholly-owned, bricks and mortar company that we are. The name change also augments several new initiatives that will help strengthen AnswerNet’s role in the industry, such as our Customer Relationship Management Services and a company-wide rebranding campaign.”
As the world’s largest telemessaging firm, AnswerNet (www.answernet.com) provides full service inbound, outbound and e-bound contact centre and fulfillment solutions. AnswerNet operates over 50 contact centres within the continental United States and Canada, providing a vast range of systems to optimize order entry, telephone answering services, sales, lead qualifications, market research and other contact management solutions for a client base of over 35,000. Processing over 50 million contacts annually, AnswerNet has been recognized for a number of awards, including Inc. Magazine’s Annual “Inc. 500” List of Fastest Growing Private Companies and Customer Inter@ction Solutions Magazine’s Top 50 Teleservices Firms.